What if Every Coaching Prospect Was Easy to Close?
So often, as coaches, we get caught up in "what to say." There are scripts, and strategies, and programs, and methods for coaching clients. Most of them sound robotic and rehearsed, because... well, because they are.
It has been said that anytime there's a sale, there are actually two sales going on. There's you trying to sell them something that will really move the needle and change their life... and there's them trying to sell you on their limitations (I'm not good enough, I can't afford it, I don't have the time, I might fail, etc.)
If you close the sale, you both win. But if they close the sale you both lose.
So, if they're a good fit for coaching, we have to do what it takes to close the sale, for their benefit and ours.
Closing Sales in Coaching is About Tapping Into the Deeper Desire
Sales of any kind are rarely, if ever, made on logic. Yet, we think all we have to do is come up with a good solid argument; a list of reasons why they should sign up.
But this approach will come off as feeling pushy, inauthentic, and sometimes rude... like the stereotypical 1950s used-car salesman.
To overcome this and have a natural, authentic, powerful sales conversation, we have to tap into one of the most persuasive language patterns in any human language: questions.
Questions are so powerful because it's very hard to reject them. They must be contemplated by the subconscious mind in order to be answered. (This is in contrast to statements, which can often be rejected by the conscious mind on their face value without any contemplation.)
When you ask the right kinds of questions, you engage your prospect on a deep subconscious level — the level of emotions and, more importantly, desire.
This will make a huge difference in your consultation calls, strategy sessions, and discovery calls.
Questions, like those below, will help you build massive value in the prospects mind, and link it to your coaching services... but only if you allow the client to fully associate and answer (don't let them off the hook too easily).
By answering these questions, the client will build a strong motivation, both toward what they want and away from what they don’t want, and both these types of motivation are necessary to close the sale.
And, as always, these questions should be asked from a place of rapport. Without rapport, the sales process is mechanical and unemotional. Rapport is something that is covered in other blog articles and in my NLP sales trainings.
In the following sample questions, I’ll be using a success coaching program as the example product/service for sale, but these questions can be applied to any product or service in any niche.
This is not meant to be taken as a “script,” but, instead, a set of questions to have in your tool-belt. Practice them so they become second-nature.
Get five proven easy-to-implement strategies to bring more clients to your practice without getting salesy or pushy. A two hour training, yours free! (A $200 value)
Now, of course, these questions are just samples to inspire you. You may not use them word-for-word, but I know you can see the theme. They're designed to be open-ended so that the your prospect can associate to their OWN personal motivations and values, rather than the rehearsed values and benefits of the coach.
Most people think they need to talk to close a sale. But, the key is to ask the right questions, then give the client the space to go deep. They will give you everything you need (and they need) to close that sale.
When asking these questions, if the client gives you "surface answers," ask the following questions to get them to dig deeper:
Once you put these principles into play in your discovery calls, strategy sessions, and consultation calls, I believe you'll see immediate results. Try them out ASAP.
If this has been useful for you, I want you to know that this only the tip of the iceberg. It’s an important 1%, but just a small piece of the puzzle. You can learn more about how to close sales by downloading my ebook, Ultimate Sales Closes, ($19.99 value) for free below.
Get five proven easy-to-implement strategies to bring more clients to your practice without getting salesy or pushy. A two hour training, yours free! (A $200 value)
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